Solutions for Small to Medium Enterprise

We have carefully chosen a range of leading accounting and business software solutions to meet the requirements of all clients. These cover a range of business software products spanning Accounting Systems, E-Commerce, Knowledge & Records Management, Customer Relationship Management, Point of Sale, and more.

In addition to providing software, we also offer a suite of consulting services to support clients through the initial implementation phase and the constant journey of process development and improvement.


tencia is part of the Arrow suite of business solutions. Arrow Research Corporation was established in 1989 and is a proven technology provider that specialises in financial and business management software solutions for small to medium sized enterprises.

With over 50,000 users world wide, Arrow is steadily achieving its mission to be a leading global information provider through the distribution of premium scalable integrated business solutions.

tencia's innovative and dynamic architecture creates boundless opportunities for solving the challenges of the new ‘connected world’.

tencia utilises Microsoft .NET technology, which incorporates modern communications systems such as Windows Communication Foundation (WCF) and Web Services. This technology allows your business to meet the future demands of networking, collaborating and exchanging information. tencia has been built using Microsoft SQL, the database of choice for next generation business applications.

Go to our tencia page for more information

Please click here to download our Tencia PDF Brochure

Arrow Financials

Arrow Financials is a leading Australian accounting software solution. Arrow Financials has been specifically designed for small to medium sized businesses by Arrow Research Corporation. Arrow software has received nominations for several awards and has built a reputation as a proven performer in the marketplace.

Thousands of businesses, across a broad range of industries including wholesale and distribution, manufacturing, professional services and not for profits, depend on Arrow Software, in Australia, New Zealand and the United Kingdom to address the business challenges that they face each day.

The modular design of the system allows it to be adapted for many different applications and grow with your business. As a flexible system, there are many modules which can be chosen to fit your needs ranging from the many accounting modules through to an integrated E-Business solution.

Go to our Arrow Financials for more information

Custom Reporting

Whilst the software solutions contain a wealth of standard reports, in our experience, sites may require a number of specifically designed reports. The flexibility of the products enables custom report writing.

A key focus for our team is to ensure that our clients get the best value from their financial systems. We place particular emphasis on designing custom reporting solutions to empower our clients with relevant and timely information to manage their business.

We offer consulting services to design custom reports to harness the power of the data and display data the way the client wishes.


Training is critically important to maximise the potential of any software.

We offer training services focussed on skill development during the implementation phase, and skill maintenance on an ongoing basis.
Software packages are continuously developed and enhanced. It is VERY important to ensure that all users are continually updated with the latest features.

Our training courses are designed to enable you and your staff to learn about subjects that really affect your business. The courses can be conducted in our training room, or at your premises.

Go to our Training page for more information


BetterMail is an internet-based marketing and database management tool that facilitates your communication with your customers, partners and stakeholders.

Inform and engage your audience with stunning email campaigns tailored to the individual subscriber. Our e-messaging solution has been designed for spam compliance and maximum deliverability ensuring your emails reach the right inbox.

Our e-marketing tool also allows you to connect with your clients via SMS and social networks like Facebook, LinkedIn, and Twitter. These additional tools will help you synchronise your email and social marketing as well as spread your brand messages further.

Through a simple step-by-step process, seamlessly threaded with advanced options, BetterMail empowers you to create, send and track your business communications without fuss, and with no more than your internet browser.

Go to our BetterMail page for more information

Please click here to download our Bettermail PDF Brochure

Automation & Integration

An SQL database allows the development of additional procedures to intelligently empower users with real-time notifications when defined circumstances arise. The SQL database also allows us to design processes that are performed at scheduled intervals or triggered by events in your business.

We offer a consulting service to assist you to automate processes and receive real time information as it happens.

Add-on Products

While financial systems may be at the core of your operations, many other applications are necessary to provide the entire workforce with the tools to carry out their roles efficiently. With this in mind, we believe it is important to intelligently synchronise these wide and varied applications to create a unified system with as little duplication of data and effort as possible.

We understand that it is very difficult to find that one complete application that meets the needs of all areas of your business. Because of this, we have established relationships with key vendors of complimentary products.

These products can extend the functionality of your financial systems and provide a TOTAL solution for your team without the need for duplicated data entry

Go to our Add-On Products page for more information

Or to find out more information about our add-on products, please contact us.

home   |   about us   |   products   |   training   |   news   |   bettermail   |   contact us